Solving Problems

If you're having trouble using SiteSucker, look below for a solution.

Why doesn't anything happen when I try to download a site?

There could be a number of reasons why SiteSucker fails to download a site.

1. Check the log file for any errors.
2. If there are no errors, turn on the Log Warnings option in the Logs pane and try to download the site again. The warnings will probably explain why the download failed.
3. If there are no warnings, change the identity setting in the Advanced pane and try to download the site again. Some sites are very particular about which browsers they will allow.

Can I change the number of simultaneous connections?

No. The number of simultaneous connections is always set to four.

Why won't SiteSucker download rollover images?

Rollover images are images that appear when your mouse moves over a link on a web page. SiteSucker doesn't download rollover images because they are displayed using JavaScript. SiteSucker is a relatively simple program and it totally ignores JavaScript.